How to buy your products?
You can place an order directly through our online platform or contact our sales team for assistance. They will confirm order details, configuration, and shipping matters, guiding you through the entire process.
What are the available payment modes?
We accept various payment methods including T/T Bank Transfer, online Trade Assurance services, Western Union, Money Gram, L/C, and Cash.
What is the delivery time and shipping method?
Lead time is generally within 1 week; stocked items can ship immediately. We offer shipping via express, air freight, or sea freight. For many countries, we provide door-to-door service including customs clearance and taxes.
What is the after-sales service policy?
We provide at least a one-year warranty on products (excluding consumables). Our engineers provide technical support throughout the product's lifetime, with spare parts available at cost price after the warranty expires.
How are transactions secured?
As a professional medical company with verified supplier status, we ensure all transactions are 100% guaranteed. We aim to provide high-quality products and secure payment routes for all global customers.
Can you provide OEM services?
Yes, we provide OEM services and can accommodate specific logo printing and packaging requirements based on your needs.