What is the Minimum Order Quantity (MOQ)?
The MOQ depends on specific product requirements and can be negotiated. Generally, larger quantities result in more competitive unit pricing.
How are sample delivery fees handled?
If samples are requested, the customer is responsible for the delivery fee. We can use your appointed express courier, or we can arrange a cost-effective shipping method from China.
What kind of after-sale service do you provide?
We maintain consistent quality standards. If any quality issues arise, we provide compensation. We also handle secure packaging and track goods from production through to final delivery to resolve any sales-related concerns.
How quickly can I receive a price quote?
We typically provide a formal quotation within 24 hours of receiving a customer inquiry.
Are you a trading company or a manufacturer?
We are a professional manufacturer with our own dedicated production factory, ensuring direct quality control and competitive pricing.
Can product specifications be customized?
Yes, we offer customization for sizes (S/M/L/XL), surface styles (smooth or embossed), and specific packaging requirements to meet your market needs.